Refund Policy

Refund Policy

At Ambigram AI, we strive to provide our users with the best experience possible. We understand that circumstances may change, and you might need to request a refund. Please read our refund policy carefully before making a purchase.

Refund Eligibility

To be eligible for a refund, you must meet the following criteria:

• Time Limit: Refund requests must be made within 3 days of your purchase. After this period, we cannot process any refund requests.
• Credit Usage: If you have used more than 50 credits, you are not eligible for a refund, regardless of the time since purchase.

How to Request a Refund

If you meet the eligibility criteria and wish to request a refund, please follow these steps:

1. Contact our support team at support@ambigram-ai.art
2. Provide your order details and reason for the refund request
3. Wait for our team to review your request (typically within 24-48 hours)
4. If approved, we will process your refund within 5-7 business days

Refund Processing Time

Once your refund request is approved, it will be processed within 5-7 business days. The refund will be credited back to your original payment method.

Changes to Refund Policy

We reserve the right to modify or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.

Contact Support

If you have any questions about our refund policy or need assistance with a refund request, please contact our support team: